Coronavirus prompts JetBlue to waive change and cancellation fees


JetBlue’s new Airbus A321neo at New York’s Kennedy Airport.

Leslie Josephs | CNBC

JetBlue Airways in a surprise move Wednesday grew to become the to start with U.S. carrier to slice its change and cancellation fees for vacationers concerned about the coronavirus.

The price range carrier’s abnormal evaluate, which could pressure other airlines to follow fit, will come throughout steep fall in airline shares as investors fret over the spread of the virus, acknowledged at COVID-19, to the U.S., subsequent warnings from well being officials. 

Airline shares have suffered extra than the broader market’s rout. The NYSE Arca Airline Index, which tracks 16 airways in the U.S., Canada, Latin The us together with spending budget European airline Ryanair, is down much more than 15% this 7 days, on observe for its largest weekly fall because 2009.

JetBlue, serves the U.S. and pieces of Latin The usa and the Caribbean compared with its greater U.S. rivals that fly to China, exactly where most of the extra than 81,000 coronavirus instances have been claimed.

“Whilst authorities have not issued any journey limits to the places we fly, we want to give our clients some peace of intellect that we are completely ready to help them must the scenario modify,” Joanna Geraghty, JetBlue’s president and chief functioning officer claimed in a information release.

JetBlue stated the suspension of change and cancellation fees, which can reach $200, would implement for new bookings produced on Thursday by March 11 and for trips that would stop June 1.

“The policy is intended to give consumers self-confidence that they will not be charged any JetBlue service fees for adjustments or cancellations later on presented evolving coronavirus concerns,” the firm stated.

Airlines all around the globe have canceled hundreds of 1000’s of flights since of the virus, most of them China flights. United, American and Delta have suspended services to mainland China and Hong Kong, and lifted adjust fees for South Korea flights.



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